The following screen points out a few additional features of the NLS Investigator and shows how to seek further help.

Through “My Account” you can change a variety of settings and access previous data extracts. The main screen in this section includes a form to update your email and mailing addresses. Under “Preferred file format,” you can specify Dos/Windows or Unix as your operating system, which in turn will determine what file format should be used for your downloaded files.
Two features on the My Account screen will help you to manage your tagsets and extracts.
Finally, the My Account screen includes buttons to change your username and password if you choose to do so for any reason.
If you have questions about the NLS data or need assistance with the Investigator, you can use the email link provided at the bottom of each page of the Investigator to contact NLS User Services.