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Title: Two Papers on the Use of Computer-Assisted Personal Interviews in the National Longitudinal Survey of Youth
Resulting in 1 citation.
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Bradburn, Norman M. Wojcik, Mark S. Schoua-Glusberg, A. Pergamit, Michael R. Frankel, Martin R. Ingels, Julia Hunt, Edwin Baker, Reginald P. |
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Two Papers on the Use of Computer-Assisted Personal Interviews in the National Longitudinal Survey of Youth NLS Discussion Paper No. 92-2, U.S. Bureau of Labor Statistics, Washington DC, May 1991 Cohort(s): NLS General Publisher: U.S. Department of Labor Keyword(s): Behavior; Computer Assisted Personal Interviewing (CAPI); Data Quality/Consistency; Interviewing Method In discussions of mode effects, the survey methodology literature distinguishes three modes of data collection--face-to-face, telephone and self-administered. There is an extensive literature on possible effects of collecting data by each of these modes because they appear to differ in fundamental ways. What has been less noticed, however, is that there are variations within each of these methods regarding whether or not they are computer-assisted; that is, whether the questionnaire is represented in electronic or paper-and-pencil form. There is a paucity of literature on within-mode effects of using computers to assist in the data collection process. [?] In discussing mode effects, we can distinguish among three types of effects--those that change the interviewer's behavior, those that change the respondent's behavior, and those that change in the interaction between the interviewer and the respondent. The most obvious effects of CAPI are those that change the interviewer's behavior because it is the interviewer that is most affected by a change from PAPI to CAPI. Indeed, it is not immediately obvious that there should be any effect on respondents' behavior because, from their point of view, they are getting the same questionnaire as they would if the interviewer were working with a paper-and-pencil representation. The use of a computer for recording answers, however, may change the way respondents view the task and thus have an impact on their behavior. Finally, reading questions off a computer screen and typing in responses may change the quality of the interaction between interviewer and respondent, for example by reduced eye contact or an increased formality in which the computer becomes a third party to the interview. |
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Bibliography Citation
Bradburn, Norman M., Mark S. Wojcik, A. Schoua-Glusberg, Michael R. Pergamit, Martin R. Frankel, Julia Ingels, Edwin Hunt and Reginald P. Baker. "Two Papers on the Use of Computer-Assisted Personal Interviews in the National Longitudinal Survey of Youth." NLS Discussion Paper No. 92-2, U.S. Bureau of Labor Statistics, Washington DC, May 1991. |