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Author: Crickenberger, Leslie C.
Resulting in 1 citation.
1. Crickenberger, Leslie C.
The Effect of Generations and Occupations on Job Satisfaction: Examination of the NLSY Archival Data
Ph.D. Dissertation, Department of Psychology, Walden University, May 2010
Cohort(s): NLSY79, NLSY97
Publisher: ProQuest Dissertations & Theses (PQDT)
Keyword(s): Intergenerational Patterns/Transmission; Job Satisfaction; Job Turnover; Occupational Choice; Scale Construction; Social Capital

Permission to reprint the abstract has not been received from the publisher.

Organizations with low job satisfaction among their employees typically have high turnover rates and poor morale. Research on job satisfaction has focused mainly on organizational factors, but has failed to examine certain employee factors such as generational differences. Recently, the impact of generational differences in the workplace has been increasingly discussed with little empirical evidence. The social information processing theory (SIP) argues that generations form similar attitudes based on shared experiences, which could explain differences in job satisfaction. The purpose of this nonexperimental quantitative study was to determine if Baby Boomers and Generation X display different levels of job satisfaction from a SIP perspective. The research questions for the study examined the effect of generations and occupations on job satisfaction as examined by the National Longitudinal Survey of Youth. A 2X4 ANOVA was used to examine the main effect of generation, the main effect of occupation on job satisfaction, and the interaction effect of generation by occupation. There were statistically significant main effects for generation on job satisfaction and for occupation on job satisfaction. The interaction effect of generation and occupation on job satisfaction was not significant. The results indicate that generations and occupations do affect job satisfaction and additional research is needed to understand why there are differences. The implications for positive social change include a better understanding of generations in the workplace and their effect on job satisfaction and organizational success. If organizations can adopt organizational factors to satisfy different generations, the findings suggest that they may be able to reduce turnover and decrease hiring and training expenses as a result of increased job satisfaction.
Bibliography Citation
Crickenberger, Leslie C. The Effect of Generations and Occupations on Job Satisfaction: Examination of the NLSY Archival Data. Ph.D. Dissertation, Department of Psychology, Walden University, May 2010.